In South Korea, the Netherlands, Rwanda and Singapore use robots to deal with the covid-19 crisis.
More than five million jobs will be cut in the next five years by robots, according to a study released at the latest Davos Economic Forum,
The robots are an alternative that has begun to be used in some countries seeking a safe return to ‘normal’ during the pandemic by the new coronavirus. In this way, human contact is reduced and part of the recommended social distance is maintained.
One of the countries that have started using robot bartenders and waiters in South Korea. Since the health crisis began in the Asian country, more and more robots are used in service areas.
One of the most popular robots is at Coffee Bar K, a bar located in the capital Seoul.
His name is Cabo, he stands 1.83 meters tall, wears a vest and bowtie and ‘narrates’ his actions as he spherically carves ice for a whiskey on the rocks behind the bar.
“See this? A beautiful ball of ice has been made. Enjoy some cold whiskey, ”says the robot in Korean. Cabo made its debut in 2017, but its presence is reassuring now that the bar seeks to encourage customers to return to its facilities after the outbreak of the new coronavirus.
“Since this space is generally full of people, customers tend to feel very anxious,” Choi Won-woo, a human bartender who prepares the drinks, told Reuters News Agency.“I think they would feel more secure if the robot served the ice instead of ourselves .”
“Robots make drinks without contact, I like it. I think they even prepare them better than a person, ”says Kim Seo-Yeon, a customer of the bar in Seoul.
It is estimated that 30 new cafes with this technology will open in the coming months in South Korea, the country that controlled the pandemic without quarantine and that, to date, registers a moderate figure of more than 11,800 infections and 274 deaths. This despite being located very close to China.
Robot waiters were also installed in the Netherlands to decrease human transit and prevent the spread of the new coronavirus.
The robots serve diners and serve food in the most prestigious restaurants in the European country. One of these is the Royal Palace, located in Renesse. According to the ‘AP’ news agency, its owner, Shao Song Hu, bought each of the devices for $ 1,200 before the pandemic in order to attract customers.
During this juncture, he has found in these white robots with red aprons an alternative for people to feel safe during the health crisis, considering that waiters could be easy targets for contagion since they have contact with many customers.
According to ‘Reuters’, these medical robots were developed by the Belgian company Zora Bots and donated by the United Nations program for the development of Rwanda.
“They do 50% of the technical work: they take vital signs, temperature and deliver video messages or comments between doctors and patients, ” says David Turatsinze, a doctor at the Kanyinya Health Center in Kigali.
It also issues different messages to the community related to the importance of maintaining social isolation.
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A much closer example is presented in Medellín, where Kiwibot, a robot designed by a team of Colombians, began making homes during the pandemic.
In alliance with Rappi, they dispatch 120 daily deliveries in some areas of El Poblado and Envigado. In deliveries, they send orders for products from the supermarket, pharmacy and orders from restaurants. When the order is a little big they send two Kiwis.
These devices work with software that mixes autonomy, under artificial intelligence, and constant supervision to monitor their operations. They also have a sensor system against distance from objects.
The pandemic has served as a catalyst for automation that was previously justified but now becomes indispensable.
In fact, according to a study released at the most recent Davos Economic Forum, more than five million jobs are going to be cut in the next five years by smart robots.