Tallaght based company Fleetmatics yesterday officially opened their Network Operations Centre (NOC) in their Cookstown Court HQ with the help of some local students from Cnoc Mhuire school in Killinarden.
The NOC is a custom-built facility housing Fleetmatics operations and application support engineers as they help businesses manage vehicle fleets to improve the productivity of their mobile workforce.
In the NOC, Fleetmatics monitors billions of system interactions a day, providing valuable insights into customer usage and system performance trends.
An Early Warning System monitoring wall, which is fifty feet in length, enables Fleetmatics to identify a potential performance issue early and remedy it, ensuring a seamless customer experience.
Fleetmatics was founded in Templeogue in Dublin in 2004 when it employed 10 people and now it employs over 200 in Ireland and 1,200 worldwide. US communications giant Verizon bought the company for about $2.4 billion (€2.1 billion) in cash, last year.
The announcement was made as part of Engineers Week 2017, an annual campaign to inspire the next generation of engineers and excite students about the possibilities a career in engineering can offer.
To celebrate the official opening of the NOC, a class of students from Cnoc Mhuire Senior School in Killinarden toured the facility and took part in fun Engineers Week activities.
John Molamphy, Vice President of Engineering, Fleetmatics, A Verizon Company said:
“Ireland is where the Fleetmatics story began and to this day plays a crucial role in our global business.
“It is fitting that the official opening of our Network Operations Centre comes during Engineers Week as Dublin is home to our research and development team.
“The NOC leverages our state of the art monitoring solutions to manage our applications, infrastructure, customer experience and business performance real-time.
“This allows us to predict and resolve potential issues before they ever materialise, and ensure we deliver great customer service levels.”
Speaking at yesterday’s opening, Director General of Engineers Week, Caroline Spillane said:
“Engineers Ireland is delighted to join with Fleetmatics in marking this important milestone for the company during Engineers Week.
“Ireland is known internationally for its engineering talent and it’s great to see Fleetmatics investing in a new Network Operations Centre to ensure that its customers around the world benefit from the innovation that takes place here.”